Privacy Policy

Introduction

IFX International, Inc. is committed to protecting the privacy of its users. This policy defines Personal Information ("PI") as information capable of being linked to a particular person, excluding de-identified or aggregate data. PI may include domain names, IP addresses, email addresses, contact information, and other data you provide.

You may opt out of IFX's collection, storage, and processing of your information at any time using the contact information provided in this policy.

Collection of Your Information

IFX does not sell, rent, retain, use, disclose, release, transfer, make available, or otherwise communicate any PI for any purpose other than for the specific purpose requested. PI is retained only as long as necessary for its intended purpose. You may request to know what PI is held about you and request its deletion.

Information You Give Us

We may collect your name, postal address, email address, phone number, fax number, and demographic information that you provide directly.

Information We Get From Others

IFX may receive supplemental PI from third-party business partners, marketers, researchers, analysts, and vendors.

Cookies

Cookies are used to save preferences, customize content, track sessions, and facilitate website interaction. Google Analytics is used to track website usage for improvement purposes.

SMS Communications

IFX may send SMS messages to franchisees who have opted in to receive operational updates, announcements, compliance reminders, and other business-critical communications related to their franchise. Message frequency varies based on operational needs. Msg & data rates may apply. To opt out at any time, reply STOP to any message. To get help, reply HELP. Mobile information and SMS opt-in data will not be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. For questions, contact privacy@ifxonline.com.

Use of Personal Information

IFX uses PI to:

• Operate, maintain, and improve sites, products, and services
• Respond to comments and provide customer service
• Send confirmations, invoices, technical notices, updates, security alerts, and administrative messages
• Communicate about promotions, events, and product or service news
• Process and deliver contest entries and rewards
• Link or combine user PI with other information
• Provide and deliver requested products and services

Sharing of Personal Information

PI may be shared:

• With your consent for third-party marketing uses, subject to their privacy policies
• With third-party web analytics services such as Google Analytics for analysis and reporting
• During mergers, acquisitions, or asset transfers, bound by this policy
• For legal, protection, and safety purposes, including responding to lawful requests and addressing emergencies

Third Party Providers

IFX contracts with other companies for outsourced services such as cloud hosting. By continuing to use our services, you consent to the use of such third-party providers. IFX complies with Privacy Shield Principles for all onward transfers of PI from the EEA region, including onward transfer liability provisions.

Google Gmail and Contacts Integration

IFX adheres to the Google API Services User Data Policy, including Limited Use requirements. Data collected through Google APIs is used solely to facilitate app features and will not be misused, transferred, or sold.

Analytics

PI collected by analytics technologies may be disclosed to or collected directly by service providers who evaluate service usage, analyze trends, assist with fraud prevention, and provide features. You may opt out of Google Analytics using the browser add-on available at https://support.google.com/analytics/answer/181881.

Information Handling

IFX retains PI only as long as needed to provide services or comply with legal obligations. Information is treated securely using strong security and encryption measures.

Disclosure as Required by Law

IFX may disclose PI when reasonably necessary to comply with judicial proceedings, court orders, or legal processes, or to enforce or protect rights. We will make reasonable efforts to notify affected users when possible.

Security

At least industry-standard security measures are used to protect PI against loss, alteration, misuse, and unauthorized disclosure or access. Servers are kept in secure data center environments with physical access restrictions and continuous monitoring. IFX implements technological and procedural security functions and uses strong encryption and industry-standard data monitoring practices for third-party transfers.

If a security breach materially affects users, IFX will notify them promptly and report responsive actions. Security procedures ensure timely monitoring and reporting consistent with data privacy regulations.

Information Choices and Changes

You may opt out of communications by following the instructions included in any message or by emailing privacy@ifxonline.com with your email address, phone number, client information, and "unsubscribe" in the subject line. Non-marketing emails about your account and business dealings may still be sent.

Cookies can typically be removed or rejected through your browser settings. Removing cookies may affect how you interact with our website.

Your Rights

You have the right to:

• Access PI held about you and receive it free of charge within a reasonable timeframe
• Request deletion of your PI with free confirmation within a reasonable timeframe
• Correct inaccurate or outdated PI at no charge
• Lodge a complaint regarding our handling of your PI

We will request identity verification and interaction information before providing or deleting PI.

Data Storage and Processing

IFX may access and process PI in the United States and may transfer PI to other jurisdictions where sub-processors operate. All transfers comply with applicable data protection laws and regulations.

Changes to This Privacy Policy

Material changes will be posted on the website with updated dates and become effective upon posting or email notification, whichever is later. Users who object to material changes may have their accounts terminated.

Contact Information

For inquiries, complaints, or questions regarding this policy, please contact: